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Who we are
Mindklass is a digital learning and development platform committed to offering accessible education, training, and information for learners, educators, and professionals. Our website address is: https://mindklass.com.
The business is operated by Mindklass Educational Services.
For privacy-specific concerns, please contact us at:
Email: support@mindklass.com
Address: 8, Alhaji Arole Close Ogudu Lagos.
What personal data we collect and why we collect it
We collect various types of personal data from users and site visitors to support functionality, user experience, and legal compliance. This includes:
- Personal Data: Name, email address, contact number, profile photo (if uploaded), and account preferences.
- Transactional Data: Purchase history and billing information for users enrolled in our paid services.
- Technical Data: IP address, browser information, device type, and cookie data.
- Sensitive Data: Only collected when users volunteer information, such as in medical training programs. Consent is always obtained explicitly.
- Automatically Collected Data: Through cookies, analytics tools, third-party embeds, and forms.
Purpose of Collection:
- To manage user accounts and personalize experience
- To fulfill user requests and transactions
- To enhance website performance and user interface
- To comply with legal or contractual obligations
- For customer support and marketing (only with consent)
Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to aid spam detection.
An anonymized string (hash) from your email may be shared with the Gravatar service to verify if you use it. See Gravatar’s privacy policy: https://automattic.com/privacy/.
Once your comment is approved, your profile picture becomes visible to the public in context with your comment.
Media
If you upload images to the website, please avoid images with embedded location data (EXIF GPS). Visitors may download and extract location data from such images.
Contact forms
When you use our contact forms, we collect your name, email address, and message content. This data is retained for up to 6 months for customer support purposes and is not used for marketing without consent.
Cookies
We use cookies to enhance your user experience. Examples include:
- Saving your name and email when leaving comments (expires in 1 year)
- Session cookies during login (expires when browser is closed)
- Display preferences (expires in 1 year)
- Login cookies (expire in 2 days or 2 weeks with “Remember Me”)
You can manage cookies via your browser settings. Some cookies are also set by third-party plugins and analytics tools.
Analytics
We may use Google Analytics or other tools to collect anonymous usage statistics to improve our services. These tools may track your behavior anonymously. You may opt-out by using Google Analytics Opt-out Browser Add-on.
Who we share your data with
We do not sell or rent your data. However, we may share your data with:
- Cloud service providers (e.g., Google Cloud, AWS)
- Email marketing platforms (with your permission)
- Payment processors (e.g., Paystack, Stripe)
- Website security and analytics providers
These partners are bound by strict confidentiality and data protection policies. Links to third-party privacy policies will be provided upon request.
How long we retain your data
- Comments and metadata: indefinitely (for moderation and follow-up)
- Contact form entries: 6 months
- Analytics records: 1 year
- User account data: as long as the account remains active
- Transactional data: up to 10 years (for legal and tax purposes)
What rights you have over your data
If you have an account or have left comments, you may request:
- A copy of the personal data we hold about you
- That we erase any data we are not legally required to retain
To do so, contact: privacy@mindklass.com
Where your data is sent
Your data may be transferred outside the EU (e.g., to US-based cloud services). We ensure these transfers meet GDPR and international data protection standards via:
- Standard contractual clauses
- Binding corporate rules
- Certified data protection frameworks
Contact information
For privacy-specific questions or concerns, contact our Data Protection Officer:
Name: Abiola Sunday Awokiyesi
Email: privacy@mindklass.com
Phone: +2347062404763
Additional Information
How we protect your data
We take your data security seriously through:
- SSL encryption
- Two-factor authentication for admin accounts
- Regular backups and security audits
- Staff training in data handling best practices
What data breach procedures we have in place
- Internal breach notification system
- User alerts within 72 hours of confirmed breach
- Remedial action plans and recovery processes
What third parties we receive data from
We may receive user data from third-party platforms (e.g., payment gateways, partner platforms) for account verification and user profiling.
What automated decision making and/or profiling we do with user data
Mindklass may use user behavior to:
- Recommend courses or content
- Customize emails or platform experience
No critical decisions (e.g., legal or financial) are made solely based on automated profiling.
Industry regulatory disclosure requirements
Mindklass operates under Nigeria’s digital education and data privacy guidelines. We comply with the Nigeria Data Protection Regulation (NDPR) and international best practices including GDPR where applicable.
